Do you have questions? We can help!

Find our most common questions below. If you can't find your answer here, give us a call at 877-9-RETAIL.

Frequently Asked Questions
Decision Lender
How do I log in to RMC Retail's Decision Lender?

Click above on the red “Dealer Login” button, then enter your company ID, your dealer ID, and your personalized username and password.

After I input an application, how long does it take to get a decision?

Decisions are instant 99% of the time, and for exceptions to this rule, a decision will come in under ten minutes during business hours. You can submit an application 24 hours a day, seven days a week.

Who can I call if I have questions?

Call RMC Retail: 877-9-RETAIL
Email RMC Retail:
We are open:
10AM-9PM Mon-Sat (ET)
12-9PM Sunday (ET)
*open all holidays except Easter, Thanksgiving and Christmas

Do you still have questions?

Let’s chat! Get in touch and we can answer any other questions you may have.

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